Trust & Safety

Reliability, privacy, clarity.

Synphoria is built for calm, not clicks. Your data stays yours, safety is proactive, and we keep our AI choices transparent.

Pillar

Privacy-first

Data is encrypted at rest and in transit. No selling, no surprise sharing. Minimal retention, maximum control.

Pillar

Safety by design

Crisis cues trigger de-escalation scripts and, when enabled, a human handoff or local resource list.

Pillar

Transparent AI

We document prompt safety rails and model behaviors so you know how responses are shaped.

Commitments

What you can count on.

We’re transparent about data handling, give you deletion controls, and keep humans in the loop for crisis escalations.

  • Optional PII collection; defaults to minimal data.
  • Right to delete: wipe conversation history anytime.
  • SOC2 process underway; vendor DPA available on request.
  • Model monitoring for misuse and hallucination reduction.

Need more details?

View our Privacy Policy and Terms, or contact us for a DPA and security overview.